01Get in Touch
General & sales — contact@kickoffapi.com
Technical support — support@kickoffapi.com
Security reports — security@kickoffapi.com (see Security)
Billing — billing@kickoffapi.com
Privacy & data requests — privacy@kickoffapi.com
02Response Times
These are targets, not contractual guarantees, measured in business days (Monday to Friday). Security reports: acknowledged within 2 business days. Paid plans: first response within 1 business day. Free tier: best effort, typically within 3 business days.
03Before You Email Support
Most integration questions are answered in the documentation or the v2 API reference. If you are getting an unexpected response, include the full request URL with your key redacted, the HTTP status, and the X-Request-Id response header — that lets us find your exact request in our logs.
04Company
KickoffAPI is operated by Viralize SARLAU, Angle Avenue Lalla Yacout et Rue El Aaraar, Résidence Galis, Imm 9, Etg 4, Apt 17, Casablanca, Morocco.